Legal
Privacy Policy
Your trust matters to us. This page explains what information FreelancerLab collects, how we use it, and the choices you have.
Effective Date: October 19, 2020|Last Updated: July 31, 2026
FreelancerLab is recognized as one of the best IT training institutes in Sylhet, Bangladesh. In addition to our offline campus, we also offer online skill training. Your personal data is protected and secured with us, as your privacy is our first priority. This Privacy Policy explains our data collection practices and describes your rights to access, edit, or restrict the use of your personal data. By registering for a course or using our services, you agree to the terms of this Privacy Policy.
The Details
01Personal Information We Collect
When you register for a course, book a free class, or contact us, we may collect your name, phone number, email address, and course preferences. If you enroll as a student, we also keep records of your batch, attendance, and progress. Mentors and instructors who receive payments through the platform may need to share Payoneer, PayPal, Mastercard, or bank account details for payout purposes. We also automatically collect certain technical information, such as your IP address, browser type, and device information, when you visit our website.
02How We Use Your Information
We use the information we collect to process course enrollments, communicate with you about batch schedules and updates, provide customer support, and improve our courses and website. We may also use your contact details to send you class reminders, promotional offers, or updates about new courses through WhatsApp, email, or SMS. You can opt out of promotional messages at any time by contacting us.
03Payment and Financial Information
Course fees are collected securely through our approved payment channels. We do not store your full card numbers or banking credentials on our servers. For mentors and instructors receiving payouts, any Payoneer, PayPal, or bank details provided are used solely for payment processing and are handled with strict confidentiality.
04Cookies and Data Collection Tools
FreelancerLab uses server log files and automated data collection tools, including cookies, tags, scripts, and web beacons, when you access and use our website. These tools help us understand how visitors use our site, remember your preferences, and improve your browsing experience. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.
05Online Advertising
We use third-party advertising services, including Meta (Facebook), Google Ads, and other ad networks, to promote our courses. These ads may be based on your recent activity or interests. Apple iOS, Android, and Windows each provide their own settings to control personalized in-app advertising if you prefer to limit this.
06Links to Other Sites
Our website and course materials may contain links to third-party sites, such as Fiverr, Upwork, or partner tools. These external sites are not operated by us, and we encourage you to review their own privacy policies. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
07Confidentiality and Security of Data
We take reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures vary depending on the sensitivity of the data involved. Your account password is an important part of our security system, and you are responsible for keeping it confidential. If you believe your account has been compromised, please change your password immediately and contact us.
08Your Rights
You have the right to request access to the personal information we hold about you, ask us to correct inaccurate data, or request that we delete your information where legally possible. To exercise any of these rights, please reach out to us using the contact details below.
09Children's Privacy
Our courses are designed for students, job seekers, and professionals. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information, please contact us so we can remove it.
10Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically. Any changes will be posted on this page along with an updated “Last Updated” date.
Questions About Your Privacy?
If you have any questions or concerns about this Privacy Policy, or would like to access, correct, or delete your personal information, reach out to us anytime.